Our contact details

Name: TJ Surfacing Ltd (Registered Company 07083262)

Address: Suite 100, 80 Churchill Square Business Centre, Kings Hill, West Malling Kent ME19 4YU

Phone Number: 01732 752135

E-mail: info@tjsurfacing.co.uk

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The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you via our website contact form, direct emailing or existing contacts.

We use the information that you have given us in order to

• To provide information regarding our services

• To provide a quote for works as requested

• To complete works as agreed

• To set you up as a customer for billing and customer/job/ quality management.

• We will not share your personal information with any third parties.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@tjsurfacing.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored digitally on an encrypted computer system.

We keep contact information for a maximum of 10 years being the length of our guarantee. We will then dispose of your information by deleting the data and where necessary using a secure data shredding program or service.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@tjsurfacing.co.uk, or by post at our address above if you wish to make a request.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details as shown above.

You can also complain to the ICO if you are unhappy with how we have used your data.